A Warm Welcome to Grandview Apartments Ballina
It is our pleasure to have you stay with us.
If you have any queries or require assistance, please do not hesitate to phone reception
any time on (02) 6686 6999.
You're here...
3 Grandview St, Ballina NSW 2478
Apartment #02
TELEVISION INSTRUCTIONS
Television – TCL
Turn on television with TCL remote.
Free to Air television – press the TV button on the TCL remote.
Netflix and other streaming services – Home button, select service, log in as you would at home.
Foxtel – Turn on Foxtel box with Foxtel remote then with the TCL remote press Source and select AV. Change Foxtel channels with Foxtel remote.
Apartment #03
TELEVISION INSTRUCTIONS
Television – Hisense
Turn television on with Hisense remote.
Free to Air television – press the Input button on
the Hisense remote and select TV.
Foxtel – Turn on Foxtel box with Foxtel remote, then with
the Hisense Remote – Press Input and select AV. Change Foxtel
channels with Foxtel remote.
Netflix and other streaming services – Home button, select service, log in as you would at home OR just press Netflix on the Hisense remote.
Apartment #04
TELEVISION INSTRUCTIONS
Television – TCL
Turn television on with TCL remote.
Free to Air television – press the Input button on the Hisense remote and select TV.
Foxtel – Home button, select the Foxtel app, if not logged in already please contact Reception.
Netflix and other streaming services – Home button, select service, log in as you would at home OR just press Netflix on the TCL remote.
Apartment #102
TELEVISION INSTRUCTIONS
Television – Hisense
Turn television on with Hisense remote.
Free to Air television – press the Input button on
the Hisense remote and select TV.
Foxtel – Turn on Foxtel box with Foxtel remote, then with
the Hisense Remote – Press Input and select AV. Change Foxtel
channels with Foxtel remote.
Netflix and other streaming services – Home button, select service, log in as you would at home OR just press Netflix on the Hisense remote.
Apartment #103
TELEVISION INSTRUCTIONS
Television – Hisense
Turn television on with Hisense remote.
Free to Air television – press the Input button on
the Hisense remote and select TV.
Foxtel – Turn on Foxtel box with Foxtel remote, then with
the Hisense Remote – Press Input and select AV. Change Foxtel
channels with Foxtel remote.
Netflix and other streaming services – Home button, select service, log in as you would at home OR just press Netflix on the Hisense remote.
Apartment #104
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Apartment #105
TELEVISION INSTRUCTIONS
Television – Hisense
Turn on television with Hisense remote – red button, top left hand corner.
Free to Air television – press the Input button (top button on the right-hand side of the Hisense remote), select TV. Or, just press Exit until Free to Air comes back on.
Netflix and other streaming services – press the Home button and use left and right arrows to access Apps. Then use up and down arrows to select streaming service. Log in as you would at home.
Apartment #107
TELEVISION INSTRUCTIONS
Television – Sony
Turn on television with Sony remote.
Free to Air television – press the Source button (top button on the left-hand side of the Sony remote with the green plus sign), select TV.
Foxtel – turn on Foxtel box with Foxtel remote, then with the Sony remote press the Source button and select Video1.
Netflix and other streaming services – press the Home button and use left and right arrows to access Apps. Then use up and down arrows to select streaming service. Log in as you would at home.
Apartment #201
TELEVISION INSTRUCTIONS
Television – Hisense
Free To Air – turn television on with Hisense remote. Press Input and select TV.
Foxtel – Press Input on the Hisense remote and select AV. Turn the Foxtel box on with the Foxtel remote. Change channels with Foxtel remote.
Apartment #202
TELEVISION INSTRUCTIONS
Television – Eko
Free To Air – Turn on television with red power button on top left hand side of remote. Select the Source/Input button (the square with an arrow through it on the top tight hand corner of the remote) and select Antenna.
Streaming Services – Press the corresponding coloured logo buttons on the remote, or select the Home button (under Netflix) and move arrow button to the service you wish to log in to as you would at home. Foxtel should be logged in already. If it is not, please phone Reception to have someone log in for you.
Apartment #203
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Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
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Apartment #207
TELEVISION INSTRUCTIONS
Turn television on with Samsung remote.
Free to Air television – Press Home button on Samsung remote and scroll to Live TV using raised black button.
Streaming Services – Press Home button and used raised black button to scroll to desired service. Press centre black button to select. Log in as you would at home.
Foxtel – Ensure Foxtel box is switched on using Foxtel remote. Press Home button on Samsung remote and used raised black button to scroll left and select Source. Select AV. Use the Foxtel remote to change channels. To get back to Free to Air or Streaming Services change Source back to Live TV.
Apartment #301
TELEVISION INSTRUCTIONS
Television – Hisense
Free to Air – Turn television on with red button on One For All remote. Change channels with arrows.
Foxtel – Press Source button on top right hand side of One For All remote and use the large black circle in middle to select HDMI1. Use Foxtel remote to change channels.
Apartment #302
TELEVISION INSTRUCTIONS
Television – Hisense
Free to Air – Turn television on with red button on One For All remote. Change channels with arrows.
Foxtel – Press Source button on top right hand side of One For All remote and use the large black circle in middle to select HDMI1. Use Foxtel remote to change channels.
Apartment #303
TELEVISION INSTRUCTIONS
Television – Phillips
Turn on television with Phillips remote.
Netflix and other streaming services – Home button,
select service, login as you would at home.
Free to Air television – press the TV button.
Foxtel – Turn on Foxtel box with Foxtel remote, then with
the Phillips Remote – Press Source and select CVBS.
Change Foxtel channels with Foxtel remote.
Apartment #304
TELEVISION INSTRUCTIONS
Television – Hisense
Free to Air – Turn television on with power button. Press menu button and select AV1. Select channel using television remote.
Foxtel – Turn on Foxtel decoder using Foxtel remote. Select Foxtel channels using Foxtel remote.
Apartment #305
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Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
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305 GAS HOB INSTRUCTIONS
Apartment #306
TELEVISION INSTRUCTIONS
Television – Samsung
Turn television on with Samsung remote.
Foxtel – make sure Foxtel/Austar box is turned on with
Austar remote. Press Source button on Samsung remote and select HDMI1.
Change channels with Austar remote.
Netflix and other streaming services – press rainbow Home
button in middle of remote. Use arrows to select service.
Free to Air television – Press Source button on
Samsung remote and select TV.
Apartment #308
TELEVISION INSTRUCTIONS
Turn television on with One for All remote.
Free to Air – press Home button, scroll with the raised black button in the middle of the remote and select Live TV.
Streaming Services – press Home button, scroll and press centre button to select service. Sign in as you would at home.
Apartment #401
TELEVISION INSTRUCTIONS
Television – Panasonic
Turn television on with One For All remote, red button.
Free to Air – Select Input TV on One For All remote (top right hand side). Change channels with One For All remote.
Foxtel – Select Input AV1 on One For All remote (top right hand side). Ensure the Foxtel box is switched on by using the Power button on the Foxtel remote. Change channels using the Foxtel remote.
Apartment #402
TELEVISION INSTRUCTIONS
Television – Eko
Turn television on with remote.
Free to Air television – press the Source button and select DTV.
Netflix and other streaming services – press Menu button, select service, login as you would at home. To exit back to Free to Air, press the Exit button on the remote.
Foxtel – turn Foxtel box on with Foxtel remote. Press Source button on television remote and select AV. Change Foxtel channels with Foxtel remote.
Apartment #403
TELEVISION INSTRUCTIONS
Television – Hisense
Turn television on with Hisense remote.
Netflix and other streaming services – press Home button,
select service, login as you would at home.
Free to Air television – press Home button and select TV or press Exit button.
Apartment #405
TELEVISION INSTRUCTIONS
Free to Air – Press the television icon button and press P+ or P- to change channels.
Streaming Services – Press the grey “home” button and use grey circle to move up, down and across to select service. Log in as you would at home.
Apartment #406
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Apartment #407
TELEVISION INSTRUCTIONS
Free to Air – Press Power button on black Hisense remote to turn on television. Press Input and select TV.
Foxtel – Turn Foxtel box on with silver remote and the red button. Press Input on the black Hisense remote and choose HDMI. Change channels and control using silver remote.
Apartment #501
TELEVISION INSTRUCTIONS
Television – Hisense
Turn television on with Hisense remote.
Netflix and other streaming services – press Home button,
select service, login as you would at home. Or just press corresponding
streaming service button.
Free to Air television – Select from home or simply press Exit
button.
Apartment #502
TELEVISION INSTRUCTIONS
Turn television on with One For All remote.
Free to Air television – Press Source button (top right hand button with an arrow in the square) and select TV.
Foxtel – Turn Foxtel box on with Foxtel remote, then press Source button with One for All remote and select AV.
Netflix and Streaming Services – Press the bent arrow button under the circle in the middle of the remote and use the circle to select desired streaming service. Select service and log in as you would at home.
WESTINGHOUSE OVEN INSTRUCTIONS
Select Function (Fan Forced is typical oven mode). Select temperature. Use timer if desired.
Apartment #503
TELEVISION INSTRUCTIONS
Television – Toshiba
Turn on television with Toshiba remote.
Free to Air – press the Source button (top left hand corner square button with arrow through it) and select Channels. Move the selection using the circle buttons in the middle of the remote. Use the Toshiba remote to change channels and adjust volume.
Netflix and other streaming services – Home button, select service, login as you would at home.
Foxtel – Turn on Foxtel box with the Foxtel remote (the red light will go off the box when it is switched on), then with the Toshiba Remote – Press Source and select Composite. Change Foxtel channels and adjust volume with Foxtel remote.
DON’T FORGET TO TURN ON WHITE WALL SWITCH FOR OVEN!
Apartment #504
TELEVISION INSTRUCTIONS
Turn on television with Phillips remote.
Free to Air – Press TV button on Phillips remote. Use Phillips remote to change channels.
Streaming Services – Press the Home button, then the grey buttons in middle of the Phillips remote to scroll left and right to the desired service, then the OK button to choose that service.
Foxtel – ensure the Foxtel box is on by pressing the top on button on the Foxtel remote. There should be a blue light on the Foxtel box located underneath the TV. Press the Source button on the Phillips remote and choose HDMI1. Use Foxtel remote to change channels.
BBQ GAS REFILL
In the event your BBQ runs out of gas, there is a refill located in the fire hose cupboard beside the lift well. If you need further instructions please phone 6686 6999.
Apartment #505
TELEVISION INSTRUCTIONS
Free to Air – Turn television on with Toshiba remote. Press the Source button on top left-hand side of the remote (circle with an arrow through it). Select TV, then scroll up or down to select channel.
Netflix – Press NETFLIX button on Toshiba remote and log in as you would at home.
Apartment #601
TELEVISION INSTRUCTIONS
Television – Hisense
Turn on television with Hisense Remote.
Free to Air television – press Input button, select TV.
Netflix and other streaming services – press Home button, select service, login as you would at home.
Foxtel – Turn on Foxtel Remote, then with the Hisense Remote – Press Source and select AV. Change Foxtel channels with Foxtel remote.
Apartment #701
TELEVISION INSTRUCTIONS
Television – TCL
Turn on television with TCL remote.
Netflix and other streaming services – select service directly on TCL remote or press the Home button and select service from there. Login as you would at home.
Free to Air television – select the Home button on TCL remote and select TV.
Foxtel – Turn on Foxtel Remote, then with the Phillips Remote – Press Source and select HDMI3. Change Foxtel channels with Foxtel remote.
BBQ GAS REFILL
In the event your BBQ runs out of gas, there is a refill located in the fire hose cupboard beside the lift well. If you need further instructions please phone 6686 6999.
Our Apartments
Grandview Apartments offer self-catering apartments. Basic necessities are supplied to get you settled, e.g., toilet paper, tea, coffee, soap, dishwashing powder, etc. however anything further is supplied by the guest. If you require an extra towel, dishwashing tab or laundry liquid satchel to get you through another day or two before your departure, please pop down to Reception during office hours.
Housekeeping
Housekeeping services can be specifically requested and charges for this service will apply. We provide a fresh linen change for guests staying longer than 7 nights at no extra charge. This service is automatically scheduled and is usually advised upon check in, or a text will be sent to you the day before the service is scheduled. Please contact Reception for additional services.
Reception Hours
Monday to Friday (excluding Public Holidays) – 8:30am – 4:30pm
Saturday and Sunday – closed.
For weekend and after hour emergencies, please call (02) 6686 6999. The phone will be diverted to the On-Site After-Hours Manager. There is always someone around, so please let us know if you need anything.
Check-in / Check-out
Check-in time is from 2:00pm onwards. Check out time is at 10:00am.
Should you require a later check out time, please check with Reception. Late check-outs will be subject to availability and charges may apply.
Keys
Keys to your apartment are to be returned to the office on departure. Should Reception be closed, please drop keys into the key safe located to the left of Fire Control Panel at Reception office – there is a slot in the top. Loss of keys will attract a $120 fee.
Air Conditioning
Air conditioning is located in the lounge room of each apartment. The control for this can be located on one of the walls in the lounge room or hallway. Air conditioning is pre-set to either cooling or heating depending on the time of the year. This cannot be changed, however you can change the temperature.
Smoking
All apartments at Grandview are designated Non-Smoking. If cigarette smoke is detected in the apartment, a $100 sanitising fee applies.
Maintenance
For all room maintenance, such as broken or malfunctioning items in the apartment, please notify Reception.
Lifts
Lift access is available from the basement car park and the ground floor to each accommodation level, you will need to use the black security tag to access your room level. In the event of a fire, please use the stairs.
Ocean Tower Lift:
Level G – Reception / Swimming Pool & Spa / Gym / Ocean Tower Secure Car park
Level B – Access to River Tower Secure Car Park
River Tower Lift:
Level G – Reception / Swimming Pool & Spa / Gym / Ocean Tower Secure Car park
Level B – River Tower Secure Car Park
Garbage Disposals
Every floor has a garbage chute; please place all general rubbish down the chute. For recycling, please place all paper and glass items in the yellow top recycling bins located in the carparks.
Baby Cots, Highchair, Hire Equipment
Cots, highchairs, additional linen and many other items are available for hire at Reception.
Beach Towels – $5.00 per towel per stay; $10 deposit
Roll Away Bed – $20 per night
Electrical Current / Voltage
Within Australia, electrical appliances use 240 volts AC, 50 cycles.
Functions & Parties
Functions are not permitted, unless previously approved by management. Any type of undeclared function, party or get-together is in contravention of the owner’s corporation bylaws and may lead to eviction and incur a fee.
Pets
No pets allowed.
Booking Your Next Stay
We love having our guests return for another stay. Future bookings can be made through Reception and you are offered a discount on the nightly rate.
We have free WIFI for all guests. The login details for your apartment will
be located on the carpark map you were given upon check in. Most apartments
will be able to log in with:
Network: .GrandView
Password: 19lighthouse
If you have any trouble connecting, please contact Reception on 6686 6999.
Please see below for available Foxtel channel selections.
Reception
(02) 6686 6999
Emergency Contacts
Ambulance, Fire & Police – 000
Ballina Police Station – 02 6681 8699
Ballina District Hospital – 02 6686 2111
In Case of a Fire
In the event of a fire alarm, please follow the directions located on the back of the front door of your apartment – Fire Exit and Evacuation Plan. If you require assistance in evacuating in the event of a fire, please register this with Reception on check-in.
Please exit the building via stairs, DO NOT USE LIFT.
Guest Facilities
The swimming pool and spa are located on Level G and are open for your enjoyment from 8:00am to 8:00pm – please ensure children are accompanied by an adult and supervised.
The gym (located on level G – Ocean Tower) opens from 8:00am to 8:00pm. Use your Security Fob on the panel to the right of the gym door, push door to open. Children under 12yrs of age are not permitted in the gym without supervision for safety reasons. Please keep the gym clean, put all equipment away after use and turn off lights upon exit.
Tour Desk/Reception
We have local brochures and are happy to help you find things to do and places to eat in the local area while you’re staying with us. Just pop down to Reception and ask!
BBQ
We have BBQ’s available for hire at $50 each for the duration of your stay. Contact Reception if you’d like to organise one to be brought up to your apartment.
Entrance Shower
We have a shower located down the first lot of steps at the Grandview Street entrance to wash off all sand before entering your apartment or the swimming pool. There is also a common area shower located on the ground floor of the Ocean Tower.
Luggage Storage
We are happy to store your luggage for you on the day of arrival or departure in our Reception area. Please see us at Reception to organise.
Umbrellas
We have a small number of umbrellas for complimentary use. These are located in Reception. Please return them to Reception after use – do not take them to your apartment.
Business Services
Please contact Reception to arrange any photocopying, email or scanning services. Small charges may apply.
Mail
Mail should be addressed:
c/- The Manager
3-7 Grandview Street
East Ballina NSW 2478
and can be collected from Reception during office hours. If you are expecting something urgent, please let us know and we will keep an eye out.
We have a brochure stand in Reception with lots of activities and suggestions on what to do while you’re staying with us. Pop down and chat with Reception!
Local Area Maps
We have free local area maps located on the tour desk in Reception. Please pop down to grab one during Reception hours.
Beach Swimming
When beach swimming, please ensure that you swim between the red & yellow flags as these represent the safe patrolled area – outside of this area swimming is at your own risk. Major dangers to be aware of are rips and undercurrents. Lighthouse Beach and Shelly Beach are our local beaches and are patrolled on the weekends and peak holiday periods. Ask at Reception if you require further information on the best local spots for surfing and swimming.
Bicycle Hire
Ballina Byron Bike Hire is located in River Street, Ballina. Phone 0428 905 748 or visit their website.
Far North Coast Markets
The Far North Coast of NSW is well known for its markets. Beautiful, fresh,
locally-grown produce; local designers with international recognition;
entertainers, buskers – the markets are a must-do while you’re here.
Monthly Markets
1st SAT | Brunswick Heads
1st SAT | Alstonville
1st SUN | Byron Bay
2nd SUN | The Channon
3rd SAT | Mullumbimby
3rd SAT | Murwillumbah Makers & Finders
3rd SUN | Federal
3rd SUN | Uki
3rd SUN | Ballina
4th SAT | Evans Head
4th SUN | Bangalow
5th SUN | Nimbin – Check it is on, 0458 506 000
Farmers Markets
Each TUE | New Brighton
Each TUE | Organic Lismore
Each WED | 7-11am Murwillumbah
Each WED | 3-6pm Nimbin
Each WED | 4-7pm Newrybar Hall
Each THU | 8-11am Byron Bay
Each THU | 2.30-6pm Lismore
Each FRI | 7-11am Mullumbimby
Each SAT | 8-11am Bangalow
Each SAT | 8am-1pm Uki
Each SAT | 8.30am-11am Lismore
View Map of Local Cafes and Restaurants
Shelly Beach Café https://www.shellybeachcafe.com is located a short 5 minute walk from Grandview Apartments and is open every day except Monday from 7am. Located right on the beach at the end of Suvla Street (standing in front of Grandview Apartments cross the road and 20 metres to your left Suvla Street veers downhill to the beach).
Ballina
Capiche Italian Restaurant – 5657 9357
Red Wok Thai – 6686 2564
Ballina RSL – 6681 9500
Shaw’s Bay Hotel – 6686 2034
Cherry Street Sports Club – 6686 2811
Wharf Bar and Restaurant – 6686 5259
Burrito Bar – 6686 2281
Che Bon Restaurant – 6687 8221
Brighton St Fish and Chips – 6681 3326
Asian Green (Golf Club) – 6686 8882
Lennox Head
Mr Tipsy’s – 5602 5199
Quattro – 6687 6950
Lennox Head Pizza and Pasta – 6687 7080
Shelter Lennox – 6687 7757
Beef and Beach (above Lennox Head Hotel) – 6687 5769
Williams Street Kitchen & Bar – 6687 4333
iWok (Chinese) – 6687 7478
Shorty’s (Wine & Cocktail Bar) – 6687 4358
Lex Thai Garden – 5602 5188
Supermarket/Shopping Centres
Woolworths – 82-96 River Street
East Ballina Shopping Centre
Ballina Fair Shopping Centre
Ballina Central Shopping Centre
River Street – Town Shopping Centre
Terms & Conditions of Tenancy
The terms and conditions of the letting as agreed by both parties are as follows; departure from these by you permits the owners or agent to refuse the key, amend the rent payable, or immediately terminate the occupancy.
- The premises are let for the period stated in your confirmation letter and for the number of persons booked and paid for.
- The premises are available from 2 pm on the day of arrival and are to be vacated no later than 10 am on the day of departure. Late departure can be applied for. An additional fee may apply.
- The balance of the rent must be paid at this office upon arrival and before tenancy. There is no refund for early departure.
- Upon arrival, a Guest Registration/ Booking Slip is required to be signed by the tenant, giving credit card number details which serve as a security bond. The tenant is responsible for any breakages, damages or additional cleaning charges which result as a result of their visit. Alternatively, a $400 cash security bond can be paid and held until the managers have inspected the premises.
- All damages, breakages or losses to the property and/or furniture/furnishings are to be reported to the letting agent and paid for immediately. LOSS OF KEYS ATTRACTS A $120 CHARGE.
- No responsibility is taken for tenants’ personal property left on the premises.
- Strata Schemes Management Act By-Laws must be observed. No person shall be guilty of conduct that is a nuisance to adjoining or neighbouring occupiers. Your noise must not interfere with the peaceful enjoyment of other occupiers. We reserve the right to expel any guest/invitee that disrupts the enjoyment of other guests through noise or behaviour or causes damage to the apartment or building. No refund of any tariff paid will be provided.
- Tariffs are subject to change without notice. We cannot be responsible for bookings without prior inspection by the tenant if accommodation is unsatisfactory upon arrival. We are careful not to misrepresent the apartments. No refund will be given if you are not satisfied with your accommodation.
- No private functions or parties are to be held at rental or holiday properties. Only confirmed and paid for guests are to be on the premises after 10:30pm.
- The apartment is to be left in a clean and tidy condition. Rubbish deposited in the chutes, bottles and glassware taken to the bin areas in the basement and dishes washed or in the dishwasher. Failure to do so will incur a charge for extra cleaning charge of a minimum of $100.00.
- Definitely no pets on the premises.
- These apartments are owned individually. No items are to be moved between apartments or from apartments.
- The tenant is liable if the fire alarm is set off accidentally. A $1250 charge is due if the fire brigade is called.
- Extra person charge of $20 per night.
- Extra bath towels $5 each and Beach Towels $10 per stay.
- For late check out check availability with reception – $20 per hour after 10 am, $50 per hour after 11am and another nights charge after 12 noon.
- *** PLEASE NOTE THAT ALL OUR APARTMENTS ARE DESIGNATED NO SMOKING*** If smoking is detected in your apartment, including the balconies, you may be fined $100.
Additional cleaning charges will apply should the above requirements not be adhered to.
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